Report a Lost or Stolen Card | GMCU

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We are committed to timely, clear and effective communication with our members.

Please contact us at any time with questions, requests or comments and we will get back to you as quickly as possible during regular business hours.

Visa Debit Card

From within the gmcu App, you can lock or unlock your Visa Debit card to prevent it being used by someone else.
You can report a lost or stolen Visa Debit card via Internet Banking, the gmcu App, by calling a gmcu branch or the 24-hour Visa Card hotline on 1800 648 027.
Report your card and arrange a replacement by calling Vigil Fraud Monitoring Services on 1300 705 750.

Amigo Credit Card

Report lost or stolen cards to the VISA hotline immediately on 1300 705 750. If you are calling from overseas, please call 61 2 8299 9534.
Once you have cancelled your card, you will then need to order a replacement card by calling 1300 377 800.

Cash Passport Card

If your card is lost or stolen, contact Card Services here.

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