Login

View all fraud & security

  • Home
  • Help
  • Fraud & Security
  • View all fraud & security

  

Scam Alert

We're aware of scammers, claiming to be from GMCU, calling members and requesting personal information over the phone. We will never ask you to share your online banking password, or any other personal information, over the phone. You may receive a text message from our fraud monitoring service, VIGIL - asking you confirm via SMS whether a transaction is legitimate, or to call 1300 705 750. Click here for more information about VIGIL.

Other ways to protect yourself:

    • If you're unsure that you're speaking to a GMCU team member, hang up and call us on 1800 MY GMCU (1800 694 628)
    • Don't click links or download apps or programs which seem unfamiliar or suspicious
    • If you believe you have accidentally shared information with a scammer, change your online banking password immediately if possible, and contact us as soon as you can.

 

At GMCU, we're committed to the security of your money and privacy of your data. 

Keeping your accounts safe

At GMCU we have systems and processes to help keep your accounts safe. Here's some of the ways we keep your money safe.

Stay safe from scams

Scam and fraud cases are a growing community concern, costing millions annually. Here's what you can do to stay safe.

Beware of tax time scams

You may receive a phone call, text message or e-mail claiming to be from a government agency, such as the ATO, Centrelink or MyGov. Here's what to watch out for.

Get help or report a scam

Worried you've been caught up in a scam? Our team are here to assist.

We're here to help

Banking, loans, insurance and more - get in touch with us.

Borrowing

Home loans
Personal loans
Business and Commercial Loans

Everyday Banking

Transaction accounts
Savings accounts
Term deposits
International services

Help

Internet Banking
FAQs
Payments
Security

Tools

Calculators
Rates & fees
Contact us
Blogs

Follow us

  

© 2024 by Goulburn Murray Credit Union Cooperative Ltd. All rights reserved. ABN 87 087 651 509 AFSL/Australian Credit Licence Number 241364 | BSB 803 078
App store  Google play
Aboriginal flag  Torres straight island flag
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which GMCU operates and where our team members reside.