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Join the team at Goulburn Murray Credit Union

 

We have been proudly operating in the Goulburn Valley region for over 65 years, offering a genuine banking alternative for our members and local communities.  

Our members come first. We are for Purpose, which means our profits are reinvested back into the communities where our members and people live and work.   

Our people set us apart. Our friendly, personalised service plays a key role in connecting and enabling our members to achieve their financial outcomes.  

If you are looking for a rewarding career where you can support our members and communities to grow, thrive and succeed, then GMCU is the place for you.  
 

We're currently accepting applications for the following roles: 
 

Mobile Relationship Manager - Kilmore Branch, Permanent full time

About the Role

The Mobile Relationship Manager is responsible for driving member lending acquisition via new business development and established referrals sources. The Mobile Relationship Manager will build on existing and ever-growing networks, providing great financial outcomes for our members, provide a seamless and enjoyable member experience and source new opportunities and hold meaningful conversations to uncover financial needs and ultimately providing members and potential members with appropriate solutions.

About You (Key Selection Criteria)

  • Our values (Integrity, Responsible, Progressive and Excellence) align with yours. 
  • A Certificate IV in Finance and Broker Management with well-developed business lending and credit analysis skills and the ability to deliver needs-based financial solutions.
  • You hold Tier 2 certification or have the ability to successfully complete within two months of commencement
  • You have a proven and proactive track record of business development and portfolio growth with established quality referral sources and networks 
  • Strong relationship management skills – stakeholders, members, and local community
  • Self-motivated and dedicated to working in a highly autonomous role, manage own portfolio, achieve defined objectives with the ability to manage evolving priorities to meet tight deadlines.
  • Outstanding interpersonal and communication skills (written and verbal) including the ability to manage relationships effectively and consultatively with a diverse range of internal & external stakeholders
  • Demonstrated commitment to the delivery of prompt high quality member services. 
  • Demonstrated problem-solving skills, including the ability to exercise sound judgement, discretion and confidentiality. 
  • Advanced computer literacy.
  • Ability to promote and follow compliance, risk and regulatory policies and guidelines.
  • Current Victorian car licence
  • The ability to successfully meet GMCU’s pre-employment screening requirements. 

For further information, please contact Heath Barton – Head of Member Engagement on 0497 180 461

Applications Close Friday, 7 March 2025.

Applications must include a cover letter addressing the Key Selection Criteria (as outlined in “About you”) and a current resume and are to be emailed to recruitment@gmcu.com.au

Mobile Relationship Manager - Echuca Branch, Permanent full time

About the Role

The Mobile Relationship Manager is responsible for driving member lending acquisition via new business development and established referrals sources. The Mobile Relationship Manager will build on existing and ever-growing networks, providing great financial outcomes for our members, provide a seamless and enjoyable member experience and source new opportunities and hold meaningful conversations to uncover financial needs and ultimately providing members and potential members with appropriate solutions.

About You (Key Selection Criteria)

  • Our values (Integrity, Responsible, Progressive and Excellence) align with yours. 
  • A Certificate IV in Finance and Broker Management with well-developed business lending and credit analysis skills and the ability to deliver needs-based financial solutions.
  • You hold Tier 2 certification or have the ability to successfully complete within two months of commencement
  • You have a proven and proactive track record of business development and portfolio growth with established quality referral sources and networks 
  • Strong relationship management skills – stakeholders, members, and local community
  • Self-motivated and dedicated to working in a highly autonomous role, manage own portfolio, achieve defined objectives with the ability to manage evolving priorities to meet tight deadlines.
  • Outstanding interpersonal and communication skills (written and verbal) including the ability to manage relationships effectively and consultatively with a diverse range of internal & external stakeholders
  • Demonstrated commitment to the delivery of prompt high quality member services. 
  • Demonstrated problem-solving skills, including the ability to exercise sound judgement, discretion and confidentiality. 
  • Advanced computer literacy.
  • Ability to promote and follow compliance, risk and regulatory policies and guidelines.
  • Current Victorian car licence
  • The ability to successfully meet GMCU’s pre-employment screening requirements. 


For further information, please contact Heath Barton – Head of Member Engagement on 0497 180 461

Applications Close Friday, 7 March 2025.

Applications must include a cover letter addressing the Key Selection Criteria (as outlined in “About you”) and a current resume and are to be emailed to recruitment@gmcu.com.au

Member Services Officer – Benalla & Violet Town

  • Permanent full-time 
  • Hours of work – 8.50am to 5.10pm
  • Involves travel to Violet town branch on Tuesdays and Fridays


About the Role

The Member Services Officer (MSO) is the first face you’ll see when you walk into a GMCU branch. If you’ve got banking experience, great! If not, no worries. We’ll provide you with all the banking training you’ll need. 

We’re really looking for someone who can comfortably interact with - and problem solve for - a broad range of people, whether it be members, people in the local community, or our support teams.

Teamwork makes the dream work here at GMCU – so we’re also keen to have someone who understands how to positively contribute as part of a broader team. 

Each day might look different, but usually you’ll find yourself: 

  • Completing financial transactions for members 
  • Conducting needs-based conversations with members and potential members
  • Understanding and being able to talk about our banking and insurance products and services.

This position may also be required to provide relief support within the branch (i.e. in other roles) and for other branches within the network from time to time. 

About You (Key Selection Criteria for this role)

  • Our values (Integrity, Responsible, Progressive and Excellence) align with yours.
  • You hold Tier 2 certification or have the ability to successfully complete within two months of commencement. 
  • You have demonstrated sales or customer service skills and experience. 
  • You’re enthusiastic and possess a drive to exceed member expectations. 
  • Communication – whether written, or face to face – is a breeze for you.
  • You have a keen eye for detail. 
  • You’re comfortable working on a computer and software (e.g. Microsoft Office, POS systems) 
  • Working independently to achieve defined objectives and prioritise your workload comes naturally. 
  • Ability to participate as an active and positive member of your team at work. 
  • You hold a current Victorian drivers’ licence. 
  • The ability to successfully meet GMCU’s pre-employment screening requirements.

 For further information, please contact Robert Chaston – Branch Manager Benalla & Violet town on 0429 636 747

Keen to apply? Email a cover letter addressing the Key Selection Criteria (as outlined in the “About You”) and a current resume to recruitment@gmcu.com.au

Applications close Friday, 7 March 2025.
(Applications will be assessed as they are received, and suitable candidates interviewed)

We’re for purpose, not for profit.

We’re here to make life better for our members and communities by focusing on what’s possible with member-owned banking solutions. At Goulburn Murray Credit Union, we’re here to improve the communities we live and work in by investing profits to help them grow, thrive and succeed.

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© 2024 by Goulburn Murray Credit Union Cooperative Ltd. All rights reserved. ABN 87 087 651 509 AFSL/Australian Credit Licence Number 241364 | BSB 803 078
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Aboriginal flag  Torres straight island flag
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which GMCU operates and where our team members reside.