Join the team at Goulburn Murray Credit Union

 

We have been proudly operating in the Goulburn Valley region for over 65 years, offering a genuine banking alternative for our members and local communities.  

Our members come first. We are for Purpose, which means our profits are reinvested back into the communities where our members and people live and work.   

Our people set us apart. Our friendly, personalised service plays a key role in connecting and enabling our members to achieve their financial outcomes.  

If you are looking for a rewarding career where you can support our members and communities to grow, thrive and succeed, then GMCU is the place for you.  
 

We're currently accepting applications for the following roles: 
 

Member Services Officer – Shepparton, Permanent full-time 


About the Role

The Member Services Officer (MSO) is the first face you’ll see when you walk into a GMCU branch. If you’ve got banking experience, great! If not, no worries. We’ll provide you with all the banking training you’ll need. 

We’re really looking for someone who can comfortably interact with - and problem solve for - a broad range of people, whether it be members, people in the local community, or our support teams.

Teamwork makes the dream work here at GMCU – so we’re also keen to have someone who understands how to positively contribute as part of a broader team. 

Each day might look different, but usually you’ll find yourself: 

  • Completing financial transactions for members 
  • Conducting needs-based conversations with members and potential members
  • Understanding and being able to talk about our banking and insurance products and services.

This position may also be required to provide relief support within the branch (i.e. in other roles) and for other branches within the network from time to time. 

About You (Key Selection Criteria for this role)

  • Our values (Stronger Together, Ambition & Growth, Genuine & Authentic and Enabling Members & Communities) align with yours.
  • You hold Tier 2 certification or have the ability to successfully complete within two months of commencement. 
  • You have demonstrated sales or customer service skills and experience. 
  • You’re enthusiastic and possess a drive to exceed member expectations. 
  • Communication – whether written, or face to face – is a breeze for you.
  • You have a keen eye for detail. 
  • You’re comfortable working on a computer and software (e.g. Microsoft Office, POS systems) 
  • Working independently to achieve defined objectives and prioritise your workload comes naturally. 
  • Ability to participate as an active and positive member of your team at work. 
  • You hold a current Victorian drivers’ licence. 
  • The ability to successfully meet GMCU’s pre-employment screening requirements.

 For further information, please contact Heath Barton – Head of Member Engagement on 0497 180 461.

Keen to apply? Email a cover letter addressing the Key Selection Criteria (as outlined in the “About You”) and a current resume to recruitment@gmcu.com.au.

Applications Close 15 June 2025

Member Services Officer – Echuca, Permanent full-time 


About the Role

The Member Services Officer (MSO) is the first face you’ll see when you walk into a GMCU branch. If you’ve got banking experience, great! If not, no worries. We’ll provide you with all the banking training you’ll need. 

We’re really looking for someone who can comfortably interact with - and problem solve for - a broad range of people, whether it be members, people in the local community, or our support teams.

Teamwork makes the dream work here at GMCU – so we’re also keen to have someone who understands how to positively contribute as part of a broader team. 

Each day might look different, but usually you’ll find yourself: 

  • Completing financial transactions for members 
  • Conducting needs-based conversations with members and potential members
  • Understanding and being able to talk about our banking and insurance products and services.

This position may also be required to provide relief support within the branch (i.e. in other roles) and for other branches within the network from time to time. 

About You (Key Selection Criteria for this role)

  • Our values (Stronger Together, Ambition & Growth, Genuine & Authentic and Enabling Members & Communities) align with yours.
  • You hold Tier 2 certification or have the ability to successfully complete within two months of commencement. 
  • You have demonstrated sales or customer service skills and experience. 
  • You’re enthusiastic and possess a drive to exceed member expectations. 
  • Communication – whether written, or face to face – is a breeze for you.
  • You have a keen eye for detail. 
  • You’re comfortable working on a computer and software (e.g. Microsoft Office, POS systems) 
  • Working independently to achieve defined objectives and prioritise your workload comes naturally. 
  • Ability to participate as an active and positive member of your team at work. 
  • You hold a current Victorian drivers’ licence. 
  • The ability to successfully meet GMCU’s pre-employment screening requirements.

 For further information, please contact Heath Barton – Head of Member Engagement on 0497 180 461.

Keen to apply? Email a cover letter addressing the Key Selection Criteria (as outlined in the “About You”) and a current resume to recruitment@gmcu.com.au.

Applications Close 15 June 2025

Chief Financial Officer (CFO) - Hybrid, Permanent full-time / Executive Leadership


About the Role

GMCU is seeking for a Chief Financial Officer to play a pivotal role in shaping the business strategy and to foster an inclusive and purpose-driven culture where our people thrive, and our communities prosper. Reporting directly to the Chief Executive Officer (CEO), you will be a key member of the executive leadership team, responsible for the provision of comprehensive financial and information to the CEO, Senior Leadership Team and Board of Directors in support of the successful delivery of GMCU’s Strategic Plan and priorities.

You’ll be responsible for facilitating the efficient operation of GMCU’s financial requirements, statutory regulations and licenses; managing GMCU’s treasury and forecasting activities as well as leading an accomplished finance team.

Key responsibilities include, but not limited:

  • ​​Develop and support delivery of GMCU’s business strategy & planning, ensuring alignment to purpose, values and strategic priorities.
  • Support the development, implementation, monitoring/reporting and evaluation of operational budgets and planning.
  • Management of GMCU’s capital management activities (including ICAAP) ensuring that relevant operational procedures are adhered to.
  • Lead GMCU’s Assets & Liabilities committee (ALCO) activities ensuring that GMCU makes timely and prudent decision regarding products and pricing in line with organisational constitutional and strategic objectives.
  • Support the development of business processes and recommendations and effective business decision making through provision of financial forecasting, reporting, analysis and challenge.
  • Lead team enablement and capability uplift through coaching, mentoring and professional development programs and frameworks.
  • Oversee the application of finance functions, including the preparation of provision of related Board and management reports as required.

About You (Key Selection Criteria for this role)

  • Demonstrable commitment to purpose-led service delivery and GMCU’s Values of Stronger Together, Ambition & Growth, Enabling Members & Communities and Genuine & Authentic.
  • Relevant experience and formal qualifications (degree) in Finance/Accounting including CPA or CA.
  • Knowledge, understanding and application of the statutory requirements and regulations, relevant to GMCU.
  • Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external stakeholders.
  • Strong financial and business acumen and ability to think strategically.
  • Demonstrated ability to prepare and evaluate capital expenditure and long-range financial plans and forecasts.
  • Experience in treasury and liquidity management – preferably within a credit union environment
  • Experience in preparing, monitoring and presenting budgets, reports and information to a variety of stakeholders, including Board, management and broader groups.
  • Ability to satisfy GMCU’s pre-employment screening requirements.

For further information about the role and competencies or to request the full position description, please email recruitment@gmcu.com.au.

Applications must include a cover letter addressing the Key Selection Criteria (as outlined in “About you”) and a current resume and are to be emailed to recruitment@gmcu.com.au.

Applications close 20 June 2025

We’re for purpose, not for profit.

We’re here to make life better for our members and communities by focusing on what’s possible with member-owned banking solutions. At Goulburn Murray Credit Union, we’re here to improve the communities we live and work in by investing profits to help them grow, thrive and succeed.

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